Customer Experience

2 articles

How Ritani’s Free In-Person Preview in New York City Removes Online Buying Risk

Ritani's Free In-Person Preview in New York City allows customers to inspect engagement rings or loose diamonds before purchasing, merging online selection and pricing with the confidence of an in-person viewing. This service aims to remove the biggest hurdle of buying fine jewelry online by offering a no-obligation, in-person verification.

Aaron Blake·June 26, 2026

A solitary cookie and cup of coffee sit on an airline tray table, symbolizing the reduction of in-flight food and drink services by Delta Air Lines.

Food & Drink

Delta Air Lines cuts food, drink service on 450 daily flights

Starting May 19, Delta Air Lines will eliminate free coffee and cookies on 450 daily flights, impacting nearly one-tenth of its schedule.

Sophie Nguyen·May 7, 2026